Shipping Policy

We want to make sure that you receive your order within the time frames we advertise. When at checkout, make sure that your address is correctly entered and you include all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery.

Once your order is on its way you can inquire about the estimated arrival time of your purchase, navigate to the "TRACK YOUR ORDER" section on our main menu.

Due to mandatory extra precautionary measures to protect fulfillment, slight delivery delays may occur.  We process orders the same day of purchasing. Also, please take into consideration our delivery time may experience slight delays during weekends and holiday seasons.

Keep in mind, carriers can experience delays caused by COVID-19. Feel free to get in touch with by email at OfficialShopTimelessBeauty@gmail.com

If your goods are damaged or lost during the shipping process, we will contact you to help resolve any issues.

We try our best to get your order to you as quickly and safely as possible!

We do not process refunds for LOST OR STOLEN packages confirmed DELIVERED by the carrier.